Cancellation Policy

NC Fusion Payment Policy for the FusionTots Program
Once a player is registered for the NC Fusion FusionTots Program, refunds may be given,
minus a $10 administrative fee, depending on the timing of the request.
Refund requests must be made in writing via e-mail to the FusionTots Director and the email
must include the player’s name, parent’s name and the address to which the
refund should be sent. For families without access to e-mail, a letter of request may be
mailed to the NC Fusion at PO Box 362, Clemmons, NC 27012.
1) For requests received a minimum of three (3) weeks prior to the first week of your
player’s session, a refund will be issued in full, minus a $10 administrative fee.
2) For requests received between three week period and the first scheduled session, a
50% refund , minus the $10 administrative fee.
3) Refund requests received after the first scheduled session which are not due to
family relocation or medical reason documented by a physician will not be honored.

Weather Policy

If any FusionTots classes are cancelled due to weather, each will be rescheduled for a different date or possibly a different location.

If a coach needs to cancel a class due to an emergency we will try our best to have a substitute coach or we will reschedule your class for another time/date.

Discipline Policy

Learning to listen and follow directions is part of the learning process we are teaching.  Our style is to be positive and gentle.  Our process for corrective action if a child is being disruptive is to gently ask them to listen or stop acting out and after that we will expect you as a parent to handle the situation.  If a problem arises, we may ask you and your child to sit out for a bit.

Contact Us

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