NC Fusion Payment Policy for the FusionTots Program
Once a player is registered for the NC Fusion FusionTots Program, refunds may be given,
minus a $10 administrative fee, depending on the timing of the request.
Refund requests must be made in writing via e-mail to the FusionTots Director and the email
must include the player’s name, parent’s name and the address to which the
refund should be sent. For families without access to e-mail, a letter of request may be
mailed to the NC Fusion at PO Box 362, Clemmons, NC 27012.
1) For requests received a minimum of three (3) weeks prior to the first week of your
player’s session, a refund will be issued in full, minus a $10 administrative fee.
2) For requests received between three week period and the first scheduled session, a
50% refund , minus the $10 administrative fee.
3) Refund requests received after the first scheduled session which are not due to
family relocation or medical reason documented by a physician will not be honored.
If any FusionTots classes are cancelled due to weather, each will be rescheduled for a different date or possibly a different location.
If a coach needs to cancel a class due to an emergency we will try our best to have a substitute coach or we will reschedule your class for another time/date.
Learning to listen and follow directions is part of the learning process we are teaching. Our style is to be positive and gentle. Our process for corrective action if a child is being disruptive is to gently ask them to listen or stop acting out and after that we will expect you as a parent to handle the situation. If a problem arises, we may ask you and your child to sit out for a bit.